Frequently asked questions

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General information

OneClick.al is a Durres-based digital agency specializing in web design, web development, digital marketing, SEO, and social media management. We help businesses grow through modern and effective digital solutions.

We work with businesses of all sizes — from startups and small companies to large corporations and public institutions — providing customized services based on their needs.

Yes, we work with clients across different countries and successfully manage remote collaborations using the latest tools for communication and project management.

Our approach focuses on quality, long-term results, and building lasting relationships with our clients. We tailor every solution to help your brand grow in a sustainable way.

Content creation

Yes, we create both visual and written content tailored for platforms like Instagram, Facebook, LinkedIn, and more — all aligned with your brand strategy.

Absolutely. Our team produces high-quality, SEO-optimized blog articles designed to improve your website’s visibility and attract organic traffic.

 

Yes, we offer content in Albanian and English, and can also work with professional translators to provide content in other languages upon request.

It depends on the type and amount of content. For a full month of social media content, we usually deliver within 5–7 business days after the strategy is approved.

Project management

Each project is managed using structured workflows through digital platforms like Trello or Notion. Clients have transparent access to monitor progress at any stage.

Yes, every client is assigned a dedicated project manager who coordinates the team and ensures clear communication throughout the entire process.

 

Definitely. We encourage client involvement during key stages such as brainstorming, feedback rounds, and content approvals to ensure the result matches your expectations.

 

We set realistic timelines at the beginning of each project and follow a structured timeline to ensure every phase is completed on time, with regular status updates.

Pricing & payments

Pricing depends on the scope, complexity, and duration of the project. After an initial consultation, we provide a detailed and transparent quote tailored to your needs.

 

Yes, we offer monthly retainer packages for ongoing services like Websites,  social media management, SEO, and content creation. Custom packages can also be arranged.

 

We accept payments via bank transfer, PayPal, and credit/debit cards. Payment details are always clearly stated in the agreement.

 

Yes, we typically require a 30–50% upfront deposit to begin the project, with the remaining balance due upon delivery or based on predefined project milestones.

You have different questions?

Our team will answer all your questions. we ensure a quick response.